Refund policy

Every piece is embroidered to order in our San Diego studio, just for you. Because of this, all sales are final and we don't accept returns or exchanges.

Damaged or incorrect orders
If your order arrives damaged; example would be a hole in the product, email us at theembroideredflock@gmail.com within 3 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund, including shipping.